Here is a professional Privacy Policy for Cosmic Essence, with your requested points cleanly included (non-returnable/non-refundable + dispatching clarity), written in a way suitable for Shopify / website legal pages:

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Privacy Policy

At Cosmic Essence, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

Name

Contact details (email address, phone number)

Shipping and billing address

Payment-related information (processed securely through third-party payment gateways)

Order and purchase history

How We Use Your Information

We use your information to:

Process and dispatch your orders

Communicate order updates, confirmations, and delivery status

Improve our products, services, and customer experience

Prevent fraudulent transactions and ensure secure payments

Order Processing & Dispatch

All orders placed on Cosmic Essence are processed and dispatched after successful payment.

Once an order is dispatched, delivery responsibility is handed over to our shipping partners.

Customers are responsible for providing accurate shipping details to ensure smooth delivery.

Non-Returnable & Non-Refundable Products

All items sold on Cosmic Essence are non-returnable and non-refundable.

By placing an order, you acknowledge and agree that no returns, refunds, or exchanges will be accepted once the order is confirmed.

Cancellation Policy

Orders cancelled before dispatch will be processed without any charges.

Orders cancelled after dispatch will incur a ₹50 cancellation charge.

Orders that are refused, not picked up, or returned due to customer unavailability are not eligible for any refund.

Data Protection & Security

We implement appropriate security measures to protect your personal information. Your payment details are encrypted and handled only by secure third-party payment gateways. Cosmic Essence does not store your card or payment information.

Third-Party Services

We may share necessary information with trusted third-party partners such as:

Shipping and logistics providers

Payment gateway providers
These partners are obligated to protect your information and use it only for order fulfillment purposes.

Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve website performance. You may choose to disable cookies through your browser settings.

Changes to This Policy

Cosmic Essence reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.

Contact Us

For any questions or concerns regarding this Privacy Policy, orders, or data protection, please contact us at:
📧 Email: cosmicessencece@gmail.com

By using our website and placing an order with Cosmic Essence, you agree to this Privacy Policy.